Netrouting will be migrating its Equinix Hong Kong footprint and adding additional capacity to support continued growth. As part of this effort, a limited portion of our cloud and bare metal infrastructure will be relocated to a different area within the datacenter that provides sufficient remaining space and power capacity.
Maintenance window
Start: December 20, 00:00 (HKT)
End: No later than December 20, 08:00 (HKT)
Impact
Services assigned IP addresses within the following prefixes may experience downtime or service interruption during this window:
103.101.0.0/24
103.101.1.0/24
All work will be performed within the scheduled window, and every effort will be made to minimize impact and restore affected services as quickly as possible.
Bare Metal and Cloud in 103.101.0.0/24 and 103.101.1.0/24
Netrouting will be migrating its Equinix Hong Kong footprint and adding additional capacity to support continued growth. As part of this effort, a limited portion of our cloud and bare metal infrastructure will be relocated to a different area within the datacenter that provides sufficient remaining space and power capacity.
Maintenance window
Start: December 20, 00:00 (HKT)
End: No later than December 20, 08:00 (HKT)
Impact
Services assigned IP addresses within the following prefixes may experience downtime or service interruption during this window:
103.101.0.0/24
103.101.1.0/24
All work will be performed within the scheduled window, and every effort will be made to minimize impact and restore affected services as quickly as possible.
Bare Metal and Cloud in 103.101.0.0/24 and 103.101.1.0/24
As part of our ongoing infrastructure development program, UPS-C will undergo upgrades to bring the system to its maximum design capacity. This activity will be completed across two planned maintenance windows. The first window is scheduled for:
- December 8, from 07:00 to 18:00.
- No work will be performed on ATS-C or DIST-C during this phase.
Impact – Maintenance Window #1
- No service interruption is expected.
- Customers receiving power from UPS-C will temporarily operate without UPS protection during this window.
- Unprotected utility power will continue to be supplied through DIST-C for the full duration of the work.
- GEN-C will remain available, and generator-backed protection will not be affected. Only the UPS layer of redundancy will be unavailable.
- Customers with dual power feeds from UPS clusters A and/or B will remain fully protected.
Affected Areas (power distribution busbars):
- ZA.C1.BB02
- ZA.C2.BB02
- ZA.C3.BB02
- ZA.C5.BB02
- ZA.C7.BB02
During the upgrade work, increased activity from electricians and contractors is expected. Certain common areas—including the loading bay—may experience temporary access restrictions. If you anticipate needing to collect or receive shipments on this date, please coordinate with our operations team in advance.
UPS-C