Upcoming Network Maintenance – Amsterdam, Rotterdam, The Hague

We would like to inform you of upcoming network maintenance that will affect our infrastructure in Amsterdam, Rotterdam, and The Hague. This work is necessary to address a software bug in the operating system of our transport switches, which—if left unresolved—could lead to performance degradation or service interruptions on our backbone.

An initial maintenance was carried out on March 8 and completed successfully. However, it inadvertently introduced a secondary issue, which we will now be remedying.

Scope of Work:
- Upgrades will be performed sequentially on each transport switch, followed by a reboot to activate the new software.
- Customers with single-homed connections may experience brief service interruptions during the upgrade process.
- The updated software has been thoroughly tested in a lab environment and the procedure will be executed in a controlled manner by our Netrouting network engineering team.

This upgrade is essential to ensure the continued stability, security, and performance of our network. We appreciate your understanding and cooperation during this maintenance window.

Netrouting Network